Shipping and Delivery Policy
Shipping and delivery are carried out by a recognized shipping company accredited by the Communications and Information Technology Commission, such as:
SMSA
They are responsible for delivering the shipment to the location or specifying the delivery or pickup cities. The shipment will be returned to us if the customer does not receive it. The customer must pay a shipping fee if they wish to receive the shipment again. If the customer wishes to receive a refund, the shipping fee will be deducted.
Important Notes:
The store is not responsible for the time or date of shipment delivery, as this is determined by the shipping company. We are not responsible for the customer's mistaken or intentional placement of their home location in another area. The customer must contact the shipping company in this case.
We are not responsible for errors made by the customer in ordering a different product, or for making an error in their mobile number, or any of these errors. The customer is not entitled to claim any compensation. If the mobile number is incorrect and the product is not received by anyone else, a new shipping fee will be paid for the product, or the product amount will be refunded to the customer, excluding the shipping fee.
To contact SMSA:
9200 09999